Where Payments
Meets Business
It only takes one breakthrough idea to change the trajectory of your business.
TUESDAY, APRIL 25
8:00am
Registration Open
8:00am - 6:30pm
Building A Level 4 Concourse
8:30am
9:00am
9:00am
9:20am
9:30am
Consumer expectations are changing—they want convenient, personalized services without sacrificing privacy. Super-apps have the power to provide a seamless and personalized experience, allowing users to have access to a variety of services within one single platform. Hear Will Graylin discuss the importance of creating a super-app in the U.S. that includes universality, privacy, and community. He will also share how brands and merchants can create more sales and loyal consumer relationships across devices and channels, all without costly POS changes.
9:50am
Ecommerce skimming impacts thousands of online retailers and results in the loss of millions of dollars. In 2022, Shopping Cart Inspect reviews identified that 92.57% of researched ecommerce sites had malicious, suspicious, and/or concerning issues.
25-year veteran in technology, John Bartholomew (SVP of Technology), will use data from over 500 forensic investigations from 2022 to show why eskimming is on the rise, as well as the technical and financial threats of eskimming and formjacking. He will cover how hackers are developing more sophisticated eskimming techniques and tools that organizations can use to monitor their ecommerce sites.
10:00am
Join Visa for an innovation deep dive that explores how the needs of consumers and merchants will manifest into new payments trends. Everything from digital identities to contextual commerce to open data are on the table as Visa lays out which trends payments players need to stay on top of and how to set themselves up for success.
10:25am
Join Visa Acceptance Solutions as they explore how open collaboration is the key to delivering seamless payment experiences. The possibilities for the future are endless when operating with an open ecosystem, and our speaker will highlight how shaping the future of commerce is reliant on this approach.
10:30am
10:30am
11:00am
Innovation in the payments industry is always evolving and it’s always good to hear from the Card Networks, who sit at the center of it all. Sit in and learn from American Express, Discover, and Visa about the new trends you can expect to see in the coming years, new innovations that will take place, creative solutions to expected challenges, and how payments as a whole will evolve.
SARA WALSH (M)
SVP Payments Performance
Bank of America
EMILY FOSHEE
VP, CORE NETWORK PRODUCTS AND DELIVERY
DISCOVER GLOBAL NETWORK
Jack Funda
Global Head of Business Development & Partnerships
Visa
Paul Martin
VP Global Emerging Payments & Strategy
American Express
11:00am
Checks are the last frontier in B2B payments. Large and middle market companies still drive a substantial share of check spend, and the demand for the digitization of B2B payments has never been higher. Growing commercial card acceptance is a tremendous opportunity for acquirers, and having an informed strategy is a must. With the proliferation of fintechs and SaaS platforms within the ecosystem, B2B payment digitization has become a requirement to remain competitive in today’s market.
Join us to learn more about the latest trends in the B2B payments industry, how acquirers are adapting to drive growth, and the technologies creating the greatest opportunities for innovation.
Ankush Gupta (M)
SVP - US Commercial Products, Platforms and Acceptance
MASTERCARD
Nick Babinsky
SVP & Global Head of Partnerships
BILLTRUST
STEPHANIE PREUSS
CHIEF PRODUCT OFFICER
MERCHANTE
Jordan Reynolds
Global Head of Processing Solutions
Elavon
11:05am
The story has changed, and "embedded" means much more than it used to. In this panel session, you'll hear industry experts discuss why and how the conversation around "embedded" has changed, explore the business trends today and in the future. Essentially, learn what embedded is, and isn't.
Mark Bishopp (M)
SVP, Head of Embedded Payments/Finance & Partnerships
Fortis
Eric Queathem
EVP, Global Strategy and Emerging Businesses
Worldpay from FIS
Richie Serna
CEO & Co-Founder
Finix
Cassie Wong
Head of Payments & Risk Partnerships
Shopify
11:40am
The world of real-time money movement is on fire as more and more friction is removed from the process, giving consumers the opportunity to have access to their funds faster.
Hear from the experts as they discuss the evolving landscape for faster payments, the technology that is improving both the speed and experience for domestic transactions and cross-border remittances, and the impact of initiatives such as FedNow and Real-Time Payments (RTP).
Nicole Stiller (M)
VP, Product Management & Commercialization
Visa Direct
Stephen Aschettino
Partner, Head of Fintech, U.S.
Norton Rose Fulbright
Tim Boike
VP, Industry Relations
Federal Reserve Bank of Chicago
Ky Tran-Trong
VP and Associate General Counsel, Global Regulatory Affairs
Visa
11:40am
Partnerships create the greatest mutual value when they make it simple for consumers to access, use and pay for goods and services.
Hear from those who are identifying and implementing the right payments and treasury strategy to capture, grow and protect revenue and market share through seamless customer experiences.
Preston Edwards (M)
Head of Platform & Marketplace Solutions
JPMorgan
Andrea Kando
Chief Payments and Strategy Officer
TouchBistro
Barret Newberry
Founder & CEO
Leasera
11:40am
For 60 years, banks have been required for sponsorship to the Card Schemes. Over this time, they have taken on a variety of roles in their participation in transforming the payments industry. With Embedded Payments and Embedded Banking, roles are dynamically changing. There are even banks becoming Payment Facilitators!
Come and listen to how three banks – JPMorgan Chase, Cross River and Chesapeake Bank – all view the new world we live in and how they are actively playing a role in these changes.
Caroline Hometh (M)
Cofounder and Managing Partner
RPY Innovations
Matt Schrey
Executive Director Business Development
JPMorgan Chase
DJ Seeterlin
Chief Innovation Strategy Officer
Chesapeake Bank
Aleksandra Teichman
Head of U.S. Acquiring
Cross River
12:00pm
12:15pm
This session will discuss how processors and others should think about the contractual and continuity issues following the closure of a sponsor bank.
Caroline Hometh (M)
Cofounder and Managing Partner
RPY Innovations
DEANA RICH (M)
CO-FOUNDER & CO-CEO
INFINICEPT
Edward Marshall
Partner
Arnall Golden Gregory LLP
Nicole Meisner
Partner
Taft Law
1:00pm
Every team knows how important the fans are to their success. Which makes the fan experience critically important. From purchasing tickets, to security measures, to ordering and buying concessions, the entire fan journey has to be effortless and frictionless.
In this session hear how Global Payments and the Arthur Blank Foundation, owner of Mercedes-Benz Stadium, are using embedded payments as the gold standard for the stadium of the future and the fan journey.
Cameron Bready
President and COO
Global Payments
Tim Zulawski
President
AMB Sports and Entertainment
1:20pm
The payments ecosystem has shifted exponentially in recent years—and while significant advancements have been made, Endava’s data shows there is still a long way to go to achieve a modern, seamless process.
In this session, Glenn Geil will cover key takeaways from Endava’s original research report on global payments. You’ll learn more about the challenges of operating a manual process, the benefits of digitization, and how different countries and industries have adopted modern payments.
Glenn Geil
SVP, Head of Payments North America
Endava
1:40pm
Learn how the auto industry is working with payment providers on integrating payments into the car experience. As consumer experience is evolving, payments are integrating into every aspect of life, including paying with your car.
Join this panel of payments and automobile industry experts to gain an understanding of this emerging technology.
Tom Nipper (M)
Global Head Energy and Mobility
Don Frieden
President & CEO
James Tjiachris
Executive Director, Auto & Transportation, Payments
1:40pm
Leveraging data from our recent quick poll, this session will outline consumer sentiment to payment trends such as contactless payments, BNPL and biometric payments, what is driving that sentiment (convenience and speed!) and how ISOs and ISVs can help enable these convenient, fast payment experiences for merchants to improve customer experience across channels.
Vijay Sondhi
CEO
NMI
1:40pm
In this fireside chat, experts who enable embedded payments and who have seen it all, discuss the do’s and don’ts to embed a successful payments offering. Hear everything from why to add payments to your portfolio to how to get started along with the trials and success stories. Software companies don’t want to miss this informative discussion!
DEANA RICH (M)
CO-FOUNDER & CO-CEO
INFINICEPT
Alexis Zhu
Head of Payments Partnerships
Stripe
1:55pm
Keeping transactions safe is of course priority number one, but when it can be done while improving the payments experience for the merchant, issuer, and the customer — even better. Tokenization can do just that.
Join this panel of experts as they explore the advantages of tokenization, from protecting data and circumventing data breaches, to improving the customer experience with a faster and simpler checkout experience for authentic users.
This discussion will explain everything you need to know about authenticated tokens, their technology, and the benefits they bring to merchants, issuers, and customers alike.
Walter Greaney (M)
Senior Product Manager
Payroc
Andy McHale
Senior Director, Product and Market Strategy
Spreedly
Ruston Miles
Founder
Bluefin
2:00pm
Disruptive and evolving payments such as connected car, in-vehicle payments and EV charging stations are raising new questions. With the current change of pace in the industry and many entities involved, how do these substantial changes impact the overall payments process as well as the consumer experience? And how are the payment players addressing this today - are they ready?
Julius Alexander (M)
Head of Emerging Payment Partnerships
Discover
Tom Rowlands
Managing Director, Global EV Solutions
Fleetcor
2:00pm
While the market is changing and the economy is trending downwards, there are still abundant opportunities for M&A as well as ways for ISOs, ISVs and other payments companies to generate revenue via partnerships and smart strategies. In this fireside chat you will hear from the dealmakers – the ones who have navigated the current climate to ink the deals that move the industry forward.
Jim Battista (M)
Managing Partner
MAPP Advisors
Steve Ciabattoni
President
360 Payments Solutions
Jon Halpern
Head of ISV, Fiserv, Co-Founder and Head of
Pineapple Payments
2:20pm
2:20pm
2:50pm
Payments in 2023 encapsulate much more than what merchants and their partners have been used to in years past. For retailers, the focuses around a payments strategy are evolving to include not just finance, but marketing, IT, partnerships, and more. The renewed strategies beg the question: How can partners continue to support merchants in the search for new ways to engage consumers and evolve their payments ecosystem? Join this panel to find out what the future may hold and how businesses are moving towards fascinating new payments technologies.
John Drechny (M)
CEO
Merchant Advisory Group
Aly Jackson
Sr. Team Leader, Treasury - Payments
Chick-fil-a Corporate
2:50pm
The B2B payments market is expanding rapidly, and managing this growth is a challenge in today’s market of high inflation and rising interest rates. With more B2B transactions taking place than ever before, the need for automation has never been higher. The key is creating a successful strategy for modernizing B2B payments in today’s environment.
Join us for a discussion about the key pain points in B2B payments and how the latest commercial innovations, such as straight-through processing, data-driven AR automation, can drive value for businesses seeking more frictionless payments.
Ankush Gupta (M)
SVP - US Commercial Products, Platforms and Acceptance
Mastercard
Brenda Crowder
Assistant Group Treasurer
Ferguson Enterprises
Dean Leavitt
Founder & CEO
Boost Payment Solutions
2:50pm
What are the early embedded Financial Solutions? Who are the early adopters? What are the next stage and offerings of embedded finance? The why's of offering lending products, deposits and issuing solutions in an embedded format to the merchant and the consumer? What does the future have in store for end-2-end embedded financial solutions?
Wally Mlynarski (M)
Head of Product - Merchant Services
Bank of America
Deepak Kapoor
SVP Head of Merchant Services
KeyBank
Nick Kappler
Head of Business Development, NA
Jifiti
3:10pm
Payments companies comprise 50% of the market capitalization of all fintech companies. And with a chaotic economic environment, there’s a lot at stake. Join this panel of experts as they provide an update on what’s happening in today’s market in M&A and capital raising, and where to go from here.
Paul Friday (M)
MD, FinTech Investment Banking
KBW
Chris Baugher
Partner
Alston & Bird
Zach Sadek
Partner
Parthenon Capital
3:10pm
With more and more consumers shopping online, e-commerce is big business – to the tune of +$7 trillion in worldwide sales by 2025. With e-commerce continuing to outpace brick and mortar retail, it’s important that the online checkout experience is optimized and frictionless to the consumer. Join this panel as they discuss why acceptance rate optimization is the key to e-commerce success, the steps merchants can take to improve the checkout experience, and how innovation in optimization is transforming the consumer experience.
Philip McHugh (M)
Advisor/Investor
Flexcharge
Rajiv Appana
Director of Product Management, GPay
Sandipan Chatterjee
Sr Director, Product Management, Head of Payment Optimization & Orchestration
PayPal
3:10pm
Square started with payments, but their offering has evolved. Now as part of Block, it has expanded greatly, offering capital for merchants, new methods of payment like Cash App pay, and with the acquisition of AfterPay, they now offer BNPL as a method of payment at sellers. How does it all fit together?
What is the roadmap for the future of embedded financial services and commerce for businesses and for consumers?
GREG COHEN (M)
Chairman & CEO
Fortis
Christie Stunkel
Global Payments Partnerships
Square
3:40pm
Credit or Debit? Card Present or Card Not Present? The world used to be a lot simpler for merchants to navigate. With a rising interest in alternative payment methods including digital wallets, peer-to-peer payment networks and bank-led efforts to create their own networks, come learn from leading global technology and payments innovators about which trends they think are here to stay, and how merchants (and the industry that serves them) need to adapt. This session will also touch on other emerging trends like BNPL and new transaction formats including tap-to-pay acceptance on mobile devices and QR codes.
Derek Webster (M)
CEO
Cardflight
Eduardo Righi
VP Payments Markets & Partnerships
PayPal
Peter Stewart
President, NA
Ingenico
Afshin Yazdian
President, Merchant Solutions
Paysafe
3:40pm
Listen in as industry leaders share their stories of how they got to where they are and how Dual Price is leading the way to bigger profits, a better customer experience and more thorough technology solutions. This session will not only provide attendees the inspiration to move to the next level and beyond in this industry, but also will lay the groundwork to understanding how dual price is changing the profit landscape.
Keith Sampson (M)
Owner, Trident 21, President
Fyre Training & Consulting
Eric Bernstein
CEO
Valor Paytech
Matt Dubois
Founder & CEO
Chargezoom
Mike Nardy
CEO
Electronic Payments, Inc.
3:40pm
Hear from the recipients of the Inaugural ETA Top 10 Payments ISVs Award on what makes their solution unique and disruptive in the “embedded” space.
BigTime Software (bigtime.net), for bringing an integrated and fully online payments experience that integrates invoicing, collections, and reconciliation processes to the professional services B2B space.
Biller Genie (billergenie.com), for its cloud-based accounts receivable (AR) automation and integrated B2B payments platform for small-and-mid-sized businesses.
Cusi (cusi.com), for making complicated transactions simple with real-time, secure end-to-end utility management services that automate electronic payments in a very traditional utility market.
Everyware (everyware.com), for simplifying the movement of money, combining customer engagement with fast, simple and secure payments through the same channels that people use every day.
Kickfin (kickfin.com), for their unique end-to-end gratuity management software.
ParkHub (parkhub.com), for creating an integrated, seamless parking experience while providing rich, real-time data to parking operators nationwide.
Paymints.io (paymints.io), for their secure, digital, white-label SaaS platform that allows buyers to transfer funds for many types of real estate transactions and creating transparency for all stakeholders involved in the transaction.
SoftPoint (softpointcloud.com), for creating the first biometric payment solution that makes payments frictionless and eliminates fraud without having merchants displace their current platform.
Transact Campus Inc. (transactcampus.com), for pioneering integrated and convenient campus payments solutions for students and administrators on campuses nationwide.
Zuza (getzuza.com), for a one-of-a-kind product that integrates POS, e-commerce, smart terminal, and mobile solutions in one super app that can also be white labeled.
Jim Battista (M)
Managing Partner
MAPP Advisors
Gretchen Bender
SVP of Strategic Partnerships and Embedded Payments
MAPP Advisors
4:25pm
Interested in raising capital or selling? Come join the discussion, bring your questions, and ask the experts.
Joe Berry
Co-Head of FinTech Investment Banking
KBW
Paul Friday
MD, FinTech Investment Banking
KBW
Rajib Hasan
VP, FinTech Investment Banking
KBW
Keith Meyers
Co-Head of FinTech Investment Banking
KBW
4:25pm
Have questions about crypto and the technology that will impact the future of digital currencies? Bring your questions and ask the experts.
4:25pm
Want to learn more about the future of embedded payments? And who the key players are that play an integral role? Join the discussion and get your questions answered.
5:05pm
Join two renowned fintech CEOs in conversation about the future of fintech, their own paths to company building, the impact of the rapidly changing demographics of new industry entrants, and where the culture of fintech goes from here.
5:35pm
Get ready to feel the excitement of horse racing in the Metaverse, with steeds fetching six-figures, through Zed Run, the digital racing platform built on the blockchain. In this fireside chat, you'll hear from Chris Ebeling, the creative mind behind Virtually Human Studio (VHS), who will take us on this journey, and hear from those that live and play in this world on why they have skin in the game, too. Get a glimpse into the future of payments and gain insights on the promise and excitement of Web 3.0.
JODIE KELLEY
CEO
ETA
CHRIS EBELING
Co-Founder & Creative Director
Virtually Human Studio
Julie Garneau
Senior Director, Head of NFTs, Blockchain and Metaverse
Anheuser-Busch
6:05pm
7:00pm
On Day 2, get your groove on at the best music venue in downtown Atlanta! Live music and delicious food set the mood for the best party in payments!