Where Business Gets Done
See You Next Year!
April 2-4, 2025 • Mandalay Bay • Las Vegas
Thursday, April 18
8:00am
8:30am
9:00am
9:30am
9:35am
From fashion trends to TV show reboots to song remakes, we have a way of always going back to what works, and evolving it to meet the current moment. The same is true for loyalty: while relationships have always been at the heart of what drives loyalty, the tools to create it among consumers have evolved. Hear Colleen Taylor, President, Merchant Services - US at American Express, discuss how merchants can capture the hearts and minds of customers in today’s crowded marketplace by leveraging digital loyalty solutions, and providing the personalized experiences at scale, that customers are looking for.
10:00am
Join Netevia as they delve into the transformative potential of vertical integration strategies for ISOs and Agents. Focusing on foresight and innovation, they will articulate how integrating services and products across different levels of the payment processing value chain can create resilience and competitive advantage.
10:10am
In today's fast-paced world, the need for more secure, smarter and more flexible payment solutions is increasing and it’s Gen Z who is leading the charge. Digital natives care about access and ease of use: they do not distinguish between channels, and expect seamless payment experiences on any platform, any device, in any location.
This demand is driving a dynamic shift in the relationship between industry leaders and innovative start-ups. Join Rob Cameron, Visa’s Global Head of Acceptance Solutions, as he delves into how this new model is shaping the future of commerce and what it takes to empower clients' needs and enable them to future-fit the constantly evolving expectations of their customers.
10:30am
11:00am
Businesses are built on their ability to provide a great end-user experience. One that is simple. One that is intuitive. One that is unique. Having the right technology and infrastructure can lay the groundwork for financial institutions and ISVs to offer these types of solutions to their clients, and to evolve as needs change. Enter composable commerce: a strategy that allows merchants to select services and technology in an agile, modular way, enabling them to create unique and flexible digital commerce experiences that align with their brand. Listen in as this panel of experts discusses this important industry trend and the upside for large enterprise companies and small businesses alike.
11:00am
With high inflation and rising costs the norm, businesses of all sizes are facing challenges with obtaining access to vital working capital that is imperative for growing and scaling their operations. This trend has necessitated the need for better cash flow management tools across the board, especially for small and mid-sized enterprises that need greater access to resources to keep digitizing and providing consumer-grade experiences for customers and employees. Enter virtual cards, an essential working capital tool that is propelling the digitization of B2B payments forward. Given their security, transparency and control, this session will dive into why virtual cards are the fastest-growing commercial payment in the market and why further adoption is imperative.
11:00am
11:05am
With rapid changes in the payments landscape come rapid changes in embedded technology. And just when you think you know what embedded commerce ‘is’, the game changes to include even better technology and more opportunity. Listen in as two experts at the forefront discuss what embedded commerce means today and in the future. You might be surprised to learn that it’s more than you may think!
11:20am
As the economy shifts and money is getting more expensive, we are seeing a contraction in the Payment Facilitator space. These forces, combined with the increasing risk and compliance burden of becoming a PF, along with the reduction in funding for tech companies, are converging to change the landscape once again. Join this panel of PF experts and learn more.
Deana Rich
Co-Founder & Co-CEO, Infinicept
Caroline Hometh
Co-Founder & Managing Partner, RPY Innovations
Tiffany Johnson
Chief Product Officer, NMI
11:30am
Mobile device payments are approaching over 65% of all credit card transactions globally. Which means consumers are using biometrics more than ever to authenticate those payments. This allows for a frictionless payment process, which merchants and consumers love. However, it raises the question of who is the guardian of this very valuable data, and how is it affecting their privacy? Listen in and learn how biometrics are impacting the future of payments, and how such innovation as digital IDs are enhancing privacy, offering user choice and driving global adoption.
11:30am
Omnichannel tokenization not only maximizes payment security, but it also drives new revenue streams; all while delivering seamless experiences across all customer touchpoints. But how? And what are processor-agnostic tokens? Join Prasanna Narayan from Verifone, as he answers these questions and how they can deliver huge benefits to your merchants.
11:45am
12:00pm
New advancements in AI models, including machine learning and generative AI, have opened the door to limitless opportunities in financial services and payments. Listen in as the experts discuss how AI can (and can’t) transform payments products, processes, and operations. They’ll explore real-world AI use cases in payments, what problems they solve, what’s hype, and what’s ahead.
12:00pm
Come and listen to the experts discuss open banking – a rapidly evolving domain at the intersection of finance, technology, and regulation. In this session you’ll learn the principles behind open banking, including data sharing, consumer consent, and the role of APIs in enabling secure and efficient interactions between banks, fintech companies, and consumers. You’ll also learn about the benefits and challenges, the future potential, and the regulatory frameworks that are driving the adoption of open banking.
12:00pm
With embedded finance solutions expected to exceed $7 trillion by 2026, the race is on to provide more and better embedded finance solutions into a single easy-to-use seamless customer experience. But despite the upside, many players - banks, payments providers, and fintechs – are not clear on what embedded finance means, let alone what it takes to win this race. This panel will discuss who the emerging winners are, and how incumbents and new entrants can still claim a share in this wild market.
12:30pm
1:00pm
With groundbreaking innovation all around us, the future of payments looks brighter than ever. But not all great ideas will come to light without the help of investors and incubators. With a strong strategy, the right partnerships, and deals based on trust, all organizations - from large enterprises to fintechs and unicorns - can get the support they need to disrupt and innovate in the space. Carol Grunberg and Kahina Van Dyke are two industry titans who have had extraordinarily diverse, trailblazing careers at leading technology and financial services companies around the world. Join them as they discuss their very intentional shift into an investor role, and how we all stand to help organizations of all sizes scale and accelerate in bigger, better and bolder ways.
1:25pm
Online gaming and daily fantasy sports (DFS) are exploding, and it’s in part due to payment platforms that offer frictionless transactions to meet player preferences when they are motivated to play. Join Paysafe’s Bruce Lowthers and PrizePicks’ Mike Wrobleski as they discuss the key trends in online gaming and DFS payments, and the massive revenue growth in this new world of entertainment.
2:00pm
2:15pm
Despite recent upheaval in the crypto markets, it’s clear that more consumers, companies and governments are recognizing that cryptocurrency and blockchain technology have the ability to impact payments for the better. We’re at an inflection point and as crypto becomes more widely accepted, the prevailing misconception that investors have stopped investing in the sector could not be farther from the truth. In this session you’ll hear the ways blockchain is changing how money moves to make payments more equitable, scalable, and efficient and whether they see it disrupting, supplementing, or complementing existing infrastructure. Listen in as the experts share their insights and why investors are betting on blockchain-based payments and financial services.
2:15pm
Amidst the swift transformation of the payments industry fueled by technology and shifting consumer preferences, ISOs encounter unprecedented challenges, yet also promising opportunities. This discussion, led by seasoned entrepreneurs and fintech experts, offers vital insights for ISOs to excel in payments. Addressing the dynamic landscape, key themes include the evolving payments industry, challenges faced by ISOs, and the essential tools and strategies that enable ISOs to adapt, grow and scale from the trenches.
2:15pm
Over the last few years the awareness of embedded payments – and the benefits they offer – has grown immensely. So much so that it seems like every company is now becoming a fintech, with merchants and business owners outside the payments world getting in the game. But should they? Dig into the evolution of embedded payments and how they are essentially altering our relationship with money, payments and other financial services.
2:35pm
Like a long family trip in a car, we keep asking “Are we there yet?” and “Where are we?” when referencing faster payments and FedNow. If you are also asking these questions, join this panel to explore where the U.S. stands today, how it’s going with FedNow, and how fintech partnerships are ready to help drive faster payments.
2:45pm
The financial landscape in the United States is experiencing a significant transformation with the rise of pay by bank and the expanding realm of open banking. This shift holds immense potential to revolutionize the way we handle payments. US regulators are taking steps to facilitate easier sharing of consumers' financial data, drawing inspiration from similar changes in Europe and Australia. Come and learn how open banking is evolving and how the integration of pay by bank is a game changer that enhances the efficiency and security of transactions.
2:45pm
Join this session to explore different strategies and solutions that complement authorization optimization through the lens of the merchant, bank, and technology partner. The panel will discuss real-time card account updater and card account updater, options with a code and no-code approach, and how network tokenization plays a role in optimizing authorization for the win.
3:00pm
3:15pm
Personalization is key to enhancing customer loyalty, but for a truly tailored approach, you need to know your customers beyond what they bought last time and recognize who they are as soon as they land on your site. In this discussion, we’ll explore how AI and other technologies are helping businesses deliver hyper-personalized customer experiences that accelerate value and drive results through the entire buying journey.
3:40pm
Genuinely embedding payments involves automating ALL payments for a client – for any situation that entails money movement in or out - and when done well can establish a ‘total payments partner’ relationship that is immensely valuable and irreplaceable. This relationship is even more important in some industries, such as insurance, where the quick, reliable, seamless transfer of money can dramatically impact lives for the better. Come and listen as Ian Drysdale, CEO, One Inc, shares how truly embedded payments – from payables to receivables and everything in between – is everything.
4:00pm
4:30pm
With consumer expectations rapidly evolving, businesses are challenged to offer integrated, seamless shopping experiences across all their preferred touchpoints. From in-store to mobile devices, to online, there are so many new ways to shop and pay, and all play an important part in enhancing customer engagement, loyalty, and satisfaction while driving revenue. When done well, it’s a win-win for everyone. Sit in and listen to this panel of commerce experts address the newest ways to pay in an omnichannel world.
Russ Palay (M)
VP Products, Infinicept
Kristy Cook
VP Payment Consulting, US & LAC, American Express
Hersh Mansukhani
Head of Platforms, Carat from Fiserv
Zachary Martinez
CEO, Payarc
4:30pm
| B2B professionals deal with outdated technology and manual processes on a daily basis. Inefficiencies with B2B payment processes are costly to companies — 76% of finance professionals believe they’ve lost money due to convoluted processes. However, as payment technology advances, the B2B world is quickly gaining access to the same conveniences as consumers. Attend this session to learn how billing and payments technology is being used to add value, reduce costs, increase the rate of paid invoices and ultimately improve the customer experience. |
4:30pm
From embedded payments to the full-fledge Fintech experience! SaaS companies are not just revolutionizing transactions; they’re evolving into holistic financial powerhouses. With the stage set, the plot thickens as a Tier 1 bank steps in to share the spotlight. Here’s your all-access pass as we unravel the unwavering trust and accountability of a financial giant, plus partner selection strategies leading to continued innovation.
5:00pm
The transformative influence of digitalization plus latest trends like real-time payments, the rise of digital wallets and embedded finance are all impacting the payments ecosystem. In this session, experts from LATAM, Canada and the U.S. will shed light on strategic opportunities, especially as we witness the reshaping of banking practices and cross border innovation. Come and reimagine the future of payments in the Americas.
Natalie Silva O'Donnell (M)
Head of Payments, North Americas, Latin America, UK Ireland - Go to Market, Swift
Dax Dasilva
Founder & CEO, Lightspeed Commerce
Bhanu Kohli
Co-Founder & CEO, Layer2 Financial
Dennis Paula
Head of Latam Payments & Commerce Solutions, J.P. Morgan
5:00pm
Delve into the realm of emerging payments, where diverse choices and new technologies enhance the user experience by reducing friction in transactions. This discussion will encompass the driving trends behind the demand for different payment experiences, their practical applications, and the implications. Explore the dynamic landscape of evolving financial transactions, as the U.S. payments ecosystem undergoes transformation through innovations, models, and diverse participants. Join this panel of innovators and experts to learn about current developments and their impact on the future of payments.
5:00pm
Please join us for an engaging session as Moderator Jim Battista, from MAPP Advisors, discusses recent acquisitions by Fortis Payments and Payroc. Joining Jim on stage will be the CEO of Fortis Payments Greg Cohen and Payroc’s Head of Corporate Development Marcus Dagenais. The panel will delve into recent deals by both companies and other ISV/Legacy Payments deals. The panel will discuss the valuation landscape of the remainder of 2024 and how entrepreneurs are getting the most value for their companies in the market today.
5:30pm
The ultimate after-party, where all of payments gathers after two hectic days of learning, connecting, and deal-making!